Remote Operations Manager

Description

At Plan A Collective, we’re not just another player in the industry – we’re the game-changers. As a leading external developer in the video games industry, we specialize in delivering top-tier gaming experiences. Plan A is a trusted partner for titles such as Battlefield 2042, Dragon’s Dogma 2, and Microsoft’s Flight Simulator.

At the heart of our success is our passionate team of gamers, developers, and creative minds who share a common goal: to push the boundaries of innovation. If you live and breathe video games, and would like to combine your passion with your zeal for business and administration and attention to detail, join us! This is the place.

Gamers are not just welcome here – they’re encouraged to apply.

If you’re passionate about gaming, operations, and thrive in a remote work setting, we’d love to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

Responsibilities

As a Remote Operations Manager, you will play a pivotal role in facilitating smooth operations and fostering a positive remote work culture. Your responsibilities will include, but are not limited to:

Assisting the CEO and Directors:

  • Schedule and coordinate virtual meetings, prepare agendas, and circulate meeting minutes.
  • Conduct research and compile reports on industry trends, competitor analysis, and business opportunities.
  • Manage calendars, schedule appointments, coordinate travel arrangements, and organize events.

Financial Management:

  • Track expenses, manage invoices, and assist in budget preparation.
  • Coordinate with finance team for timely payments to vendors and contractors.
  • Conduct financial analysis and generate reports for decision-making.

Operational and HR Support:

  • Research tax domicile options and provide recommendations for tax efficiency.
  • Manage legal documents, contracts, and employee records.
  • Coordinate employee, vendor, and partner onboarding processes.
  • Arrange team-building activities and social events.

Continuous Improvement:

  • Identify process inefficiencies and propose solutions for streamlining operations.
  • Collect feedback and suggest improvements to enhance productivity and engagement.
  • Stay updated on remote work best practices and emerging technologies.

Remote Team Support:

  • Act as a resource for remote team members regarding company policies and tools usage.
  • Organize and facilitate remote training sessions on new tools or company processes.
  • Coordinate with IT support to troubleshoot technical issues.

Vendor and Contractor Management:

  • Manage relationships with external vendors and contractors.
  • Coordinate the onboarding process for new vendors and contractors.

Performance Metrics and Reporting:

  • Define KPIs for remote operations and track performance against metrics.
  • Analysis of performance data to identify trends and areas for improvement.

Cross-Functional Collaboration:

  • Collaborate with other departments to ensure alignment on organizational goals.
  • Participate in cross-functional projects to drive continuous improvement.

Employee Well-being Initiatives:

  • Implement programs to support the well-being and mental health of remote employees.
  • Coordinate employee assistance programs and resources.
  • Recognize and celebrate employee contributions.
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Qualifications

  • Bachelor’s degree in Business Administration, HR, or related field.
  • Proven experience in administrative or operations roles.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Czech language at C2)
  • English Certification at C1 or more
  • Proficiency in MS Office and accounting software.
  • Ability to thrive in a remote work environment.

Benefits

  • Competitive salary package.*
  • Flexible remote work arrangements.
  • Opportunities for professional growth and development.
  • Mobile tariff support.
  • Company-issued hardware for remote work needs.
 
 
*This position offers a competitive hiring range of up to 60,000CZK per month. However, the base pay offered to the successful candidate may differ depending on their geographic region, job-related knowledge, skills, and experience. We strive to offer competitive compensation that is reflective of the individual’s qualifications and market conditions.

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Benefits and perks you will love

We understand very well that the success of Plan A is thanks to the amazing people we work with every day. With that said, we like to make sure our team is compensated accordingly while they work on some really cool projects.

Competitive compensation

We work with some of the best talent in the industry and value the experience and knowledge you will bring to the team.

Work where you live

You don't have to relocate to find a great job. We are looking for top talent, and that's why we aren't limited by our physical location.

Inflation adjustment

Things happen, and many times they are beyond our control. That's why we go a step further and offer to review your salary to ensure you are being paid what you deserve.

Generous time off

Our team loves their work, but we also know that having enough time off contributes to a better you and better performance.

Flexible work

We know life happens, and you need to go to the doctor, pick up your kids, and handle other things. That's why you have the flexibility to work at a time that adapts to your needs.

Variety of projects

You will never be bored. As part of RuckusDev, you have the opportunity to work on your favorite video games and create training simulation software.

Do you see yourself working with trendsetters like Microsoft, EA DICE, Epic Games, Lockheed Martin, L3 Harris, among others?

A little bit about your future team

14+

Languages Spoken (Including sarcasm).

9+

Different nationalities represented.

20+

Dogs, cats, and other furry pets.

A view from our global (remote) office windows

A few of our four-legged coworkers

Apply today


Plan A Collective is part of RuckusDev

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Terms & Conditions


1.Referral Eligibility:
To be eligible for referral rewards, the referrer must introduce a potential client to Plan A who is not an existing client or has not been in contact with Plan A in the past.

The referrer must provide the referee’s contact information and a brief introduction to Plan A via email or through the designated referral form.

2.Commission Payment:
Referral commissions are only paid when the referred client (referee) becomes a paying client of Plan A.

The commission is calculated as a percentage of the referred client’s monthly retainer fee.

The referrer will earn a commission for as long as the referred client remains a paying client of Plan A.

3.Commission Tiers:
The referrer will earn a 3% commission on the monthly retainer fee for their first successful referral.

The commission rate increases to 4% for the second successful referral and 5% for the third and subsequent successful referrals.

The commission tier is determined by the total number of successful referrals made by the referrer.

4.Payment Terms:
Referral commissions will be processed and paid within 30 days of the referred client’s payment of their monthly retainer fee.

The referrer is responsible for providing accurate payment information to Plan A to receive their commissions.

Plan A reserves the right to modify the commission rates or payment terms at any time, with prior notice to the referrers.

5.Referee Rewards:
The referred client (referee) will receive a 15% discount on their first project with Plan A.

The referee will also be eligible to earn a 1% bonus commission on successful referrals they make in the future, subject to the same terms and conditions as the referrer.

6.Disputes and Termination:
In the event of any disputes or fraudulent referral activities, Plan A reserves the right to investigate and make a final decision on the eligibility and payment of referral commissions.

Plan A may terminate the referral program or the referrer’s participation in the program at any time, with or without prior notice, for any reason, including suspected abuse or violation of these terms and conditions.

By participating in Plan A’s referral program, the referrer agrees to these terms and conditions. Plan A may update these terms and conditions periodically, and it is the referrer’s responsibility to review and comply with the most current version.

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